The FTC settled with Amazon over its Prime signup and cancellation practices, part of a $2.5 billion resolution. If you enrolled in Prime through a challenged signup flow, or tried to cancel and could not, between June 2019 and June 2025, and used the membership no more than three times in a year, you may be owed a refund of up to $51. The claim deadline is July 27, 2026, only days away.
At a glance: Up to $51 back. Covers challenged Prime signups and blocked cancellations, June 2019 to June 2025, with light usage (three or fewer uses in a year). You need the Claim ID and PIN from your notice. Deadline July 27, 2026.
Who Qualifies for the Amazon Prime Refund?
- You enrolled in Prime through one of the challenged signup flows, or you tried to cancel and could not, between June 2019 and June 2025
- You used the Prime membership no more than three times in a year
- You received a notice from the administrator with a Claim ID and PIN
How to File the Amazon Prime Claim Form Online
- Find the notice the settlement administrator sent you. It contains your Claim ID and PIN
- Go to the official settlement site: subscriptionmembershipsettlement.com
- Enter your Claim ID and PIN, confirm your details, and submit before July 27, 2026
The online form takes about five minutes. New to settlements? Read how to file a class action claim.
Can I File Without the Email or Claim ID?
The claim form requires the Claim ID and PIN from the notice Amazon's administrator sent to eligible members. If you believe you qualify but cannot find a notice, search your email for the settlement name, check spam, and if needed contact the administrator through the official site. Do not enter personal details on lookalike sites.
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When Will Amazon Prime Refunds Arrive?
Refunds go out after the deadline and final approval, typically within a few months. Track progress on our claim tracker.
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Frequently Asked Questions
Is the Amazon Prime settlement email real?
Yes, eligible members received notices with a Claim ID and PIN. Verify by typing the official settlement address into your browser rather than clicking email links.
What if I used Prime a lot?
The refund targets people who barely used the membership, three or fewer uses in a year. Heavy users generally are not in the class.
How much will I actually get?
Up to $51, depending on your membership payments during the period.
Not sure this one fits you?
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Check What You Can ClaimMissed this deadline? There are always new cases opening. See every open class action settlement and our no-proof list.